- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
WE CURRENTLY SHIP USING THE UNITED STATES POSTAL SERVICE AND UPS: Also we only ship to within the lower 48 states only as beyond this bountry extra charges will occurr. If you place an order outside this zone, you will receive arefund imediatelywith this explanation.
POSTAL SHIPPING: Smaller packages less that 4 lbs. may be shipped by regular Postal Service. Estimated delivery times are 3-5 business days. (This is not a guaranteed service and packages cannot be tracked. This is generally the FREE Shipping method we choose to help you save money.)
PRIORITY MAIL: Estimated delivery times are 2-4 business days. Remember, we are in Florida, so expect the maximum shipping time if you are on the West Coast. (Tracking information is provided via an email from us.)
U.P.S.: Ground shipping only! Shipping has been estimated based on cube size of the item shipped within the lower 48 states only. (This change has resulted in higher shipping rates verse the previous weight method. This change went into effect April 2015.) Tracking information is provided and you will be notified via e-mail the tracking information. We also will be notified of delivery to help us in our future delivery choices.
WE ONLY SHIP WITHIN THE LOWER 48 STATES: A third party shipping system is used for shipping outside the designated shipping zone. Those prices will vary based on weight of the product and shipping zones. Many of our listed items are shipped at no additional charge, while others may include the most economical rate possible.We are not in the business of making money on shipping.